- What is SROI?
- SROI Analysis
Measuring social value is often used as a evaluative, backwards looking process, to look at how effectively a service has delivered outcomes and value. However, an equally useful route is to use social value as a forecasting tool, and the FRC Group have done just this. Adam Richards explains more:
FRC Group has developed social value budgets that are now used alongside traditional financial budgets in order to aid their strategic decision making. Working in the same way as their financial counterparts, social value budgets compare actual and forecasted performance and allow FRC Group to better understand how they are creating social value - and importantly where improvements can be made.
By adhering to SROI principles of stakeholder engagement and the understanding of significant changes in the lives of those that experience them, FRC Group is now in a position where social value is accounted for and used to drive performance improvements at all levels of the organisation. regular data is monitored and entered into systems that are used to create social value metrics, ultimately used by senior management and the board to maximise social value creation.
Being able to make decisions based on reliable social value data ultimately allows FRC Group to create more social value, thereby better serving their social mission – and as a social business this means being ever more accountable to those targeted by the Group’s activities.
FRC Group and SROI Network will be running a training course on Embedding Social Value Measurement later in the year.
Adam Richards works as social impacts special advisor to FRC Group and SROI practitioner – for a full archive of FRC Group’s social impact reports please go to www.frcgroup.co.uk. You can also follow Adam at @DrADRichards
What SROI reports are going on, right now, around the world? Over to our members...
Dr Anton Mischewski says:
We are conducting an SROI for a regional Australian crisis and supported accommodation service, Shelter Housing Action Cairns that provides financial capability and literacy services as part of its support package.
THE National Australia Bank’s indigenous traineeship programs deliver $2.71 in value for every dollar invested, says a report into corporate support for Aboriginal employment programs.
Full-time traineeship programs were even more valuable, delivering $3.14 for every dollar spent.
The report is the first time a commercial institution has attempted to put a value on corporate expenditure on indigenous employment.
Glen Brennan, head of the bank’s indigenous finance and development, said the training program had a far broader impact than “simply providing an income”. NAB has been running the program since 2009 and has trained 310 indigenous employees. Last year, 73 per cent of school-based trainees and 71 per cent of full-time trainees retained jobs at NAB.
The report, by Ernst and Young, assessed the broader social impact and financial impacts of NAB’s indigenous school-based and full-time traineeships delivered in the three years to financial year 2014 to stakeholders.
Mr Brennan said the road to closing the gap seemed daunting but there was no doubt the corporate sector had a crucial role to play in providing real and sustainable opportunities. “Everyone benefits from jobs and indigenous Australia is no different,” he said.
As an Angel Incubator, we have been working with two very exciting entrepreneurs. One of them, Shakti Energy, is currently our first client going through a detailed measurement using the tools we have learned in a recent SROI workshop here in Cape Town. We are very excited to have acquired this new tool and plan to implement it across all our client applications.
Another project we are involved in, is a company called Shonaquip. They manufacture and distribute customized wheelchairs and related support services, to children in need all across South Africa and Africa. Our incubator is supporting them with finding investor funding.
Lindsay Eckley is from the Centre of Public Health, Liverpool John Moores University. She’s been working with SolarAid, an international charity working in Africa:
I will admit to taking my access to electricity for granted. When there is a power cut in my house, I scrabble to search for torches or candles – anything that will allow me to see. Imagine how inconvenient that would be every day. Well, for nearly 600 million people across Africa this is a reality. Limited access to electricity means many are forced to use a kerosene lamp as a source of light. Kerosene is a highly flammable paraffin liquid which, when burned, produces a black toxic smoke. There’s no surprise that using kerosene lamps come with a multitude of problems. Not only is it extremely damaging to health (respiratory illnesses, headaches, burns etc), but the environment suffers through the production of greenhouse gases and it takes its toll on finances too (it is estimated that an average 13% household income is spent on kerosene). SolarAid is an international charity that has made it their mission to eradicate the kerosene lamp from Africa by 2020 through selling clean, safe alternatives that provide free energy - the humble solar powered light. SolarAid owns a social enterprise, SunnyMoney, the vehicle for creating a sustainable market distributing and selling solar lights in Africa. Since 2010, one million solar lights have been purchased in Kenya, Malawi, Tanzania and Zambia; the benefits of this have been tracked by SolarAid and been shown to positively impact on health, finances, education, wellbeing and the environment. Researchers at the Centre for Public Health, Liverpool John Moores University, have been requested by SolarAid to help assess their wider social impact. The first stage of this was to bring together the current evidence and to scope out the feasibility of undertaking an SROI on the charity’s activities. The report for this initial stage can be found here http://www.cph.org.uk/wp-content/uploads/2014/06/SolarAid-scoping-report-FINAL.pdf The next step will be to conduct the SROI – exciting times! For more information on SolarAid and their vital work to light up Africa please go to their website http://www.solar-aid.org/
Gayle Whelan, also at John Moores University, is a Research Fellow at the Institute of Cultural Capital. Hear what she has got to say about her job and what it means to her:
I attended a course recently on considering the impacts of research work in which participants were asked to consider what their field of expertise was. And then we had two minutes to tell the room, succinctly, and without using jargon exactly what it was we did, what we were passionate about and what impact our work was likely to have. So this is me: As a researcher I work with communities, and I find out what happens in those communities. I find out about the people, their health and wellbeing, and what they do with their time outside of work and the home. I map the projects and initiatives that communities have set up, built up and volunteer within. I uncover personal stories, what has happened in their life, what has changed recently and why. And that’s the heart of my work: people, the where, why and how. And why I do this work, and what impassions me about it, is that I help to provide a voice for a community and its projects and initiatives. Communities support people and often promote resilience, giving people a platform to be an involved part of where they live, to socialise, to learn new things and skills, which ultimately has a positive impact upon their health and wellbeing.
And the impact of this work? I hope, giving grassroots organisations, and communities the opportunity to know more about the impacts of their own work and to highlight the great strong support networks that exist in communities.
We’ve just published the first of my asset mapping reports on the Merseyside peninsula of Wirral and I’m now embarking on mapping cultural projects and initiatives in inner city Liverpool, to add another layer to the structure of communities: how does getting involved in art and cultural activities impact upon people’s lives. Read more about the Wirral asset mapping here: http://info.wirral.nhs.uk/document_uploads/Downloads/Community%20Asset%20approach%20for%20Wirral.pdf.
SROI NETWORK LAUNCH NEW WEBSITE TO AID SOCIAL VALUE COMMISSIONING
Social Value Commissioning leads the way for The SROI Networks latest website. Launched this week www.socialvaluecommissioning.org allows those involved in the commissioning process to access case studies and results from others facing unchartered social value territory.
The Social Value Act has now been in place for a year encouraging more consideration of social value in commissioning decisions. For many commissioners finding examples from others can be a key step to beginning this process. However there are currently only a small number of case studies available in the public domain and these often only cover specific aspects of the commissioning cycle. The SROI Network has therefore created a site to allow users to find information on social value commissioning, whilst also being able to upload their own findings.
The site already holds information from key organisations such as Worcestershire County Council and Selwood Housing, however as a larger number of people utilise the site the Network hopes it will become a vital resource for those involved with commissioning for social value.
Separated into easily identifiable categories the site allows users to search by commissioning cycle stages such as planning or review whilst cross referencing this with who it is leading the commissioning process from a single organisation to multiple organisations or cross sector commissioning.
This website is supported by the SROI Network and has emerged from the experiences of their members over several years in training, offering guidance, and looking for examples of social value in commissioning.
This site exists to be utilised by suppliers looking at the type of social value they can provide alongside commissioners looking to improve what they do by finding examples from others.
Social Value Commissioning is free to use and hopes to encourage the sharing of cases of best practice whilst enabling both discussion and learning.
|When:||June 5, 2014
|Where:||The Aspen Institute
One Dupont Circle Nw
Washington, District of Columbia 20036
During the last week of November, Chief Executive of The SROI Network International Jeremy Nicholls teamed up with seasoned impact evaluation practitioner Kevin Robbie of Social Ventures Australia and conducted two rounds of SROI accreditation training workshops in Hong Kong.
A total of 30 participants from government, nonprofit, social enterprise, impact investing and finance sectors attended the workshops, including one social enterprise practitioner flying over from the Philippines to join the training. The two workshops have been positively received by the attendees. The workshops were organized just as the annual Hong Kong Social Enterprise Summit was being held in town, and local and overseas evaluation practitioners gathered again in the conference session "Innovation for impact: Going beyond metrics" and discussed a wide range of issues including the increasing use of "big data" in guiding impact measurement, the "impact risks" in relation to the biased and selective use of data, and the roles of intermediaries and professionals in advancing impact measurement and the use of impact practices.
Hong Kong also celebrated the establishment of its first membership-based professional body promoting social impact assessment in town - a new intermediary titled the Hong Kong Institute of Social Impact Analysts. The new professional body will become a formal affiliate of the international network once it completes its registration process.
Hong Kong contact:
Terence Yuen, Convenor
The Hong Kong Institute of Social Impact Analysts