Case Studies

FRC Group

FRC group has been publishing quantitative and qualitative data and analysis of its social, environmental and economic impacts since 2001. FRC Group began to explore using social return on investment in partnership with Adam Richards of Liverpool John Moores University. To date, four areas of FRC Group activity have been the subjects of social return on investment analyses.
These have shown ratios of return between 1:1.52 and 1:2.19.

As a result of starting to use SROI in 2005, FRC Group has gained a greater understanding of the relationships between the different elements of its businesses and training programmes and how they produce the impacts against a triple- bottom line of economic, social and environmental dividends. FRC Group has plans to increase the role SROI plays in understanding and reporting on our impacts and also in the strategic planning process for existing businesses and new developing businesses and projects.

NOW Project

The NOW project in Northern Ireland provides high quality training and support to enable people with learning disabilities to get the job they want and keep it. NOW carry out an SROI analysis each year and, as a result they have changed how they report on all areas of their activity. NOW's SROI reporting is embedded within the organisation and helps senior management report the impact of their work on peoples lives to NOW's Board and external stakeholders. They have used this information in some instances to avert a funding crisis by presenting their story in a language understood by their funders. The organisation has a new confidence brought about by their ability to translate the difference they make to people's lives into pounds and pence. For this year, NOW identified that for every £1 invested in their projects, £3 would be derived in social return. This meant that the value created, less the cost of creating value was £824,990.

Fab Pad

For example, Fab Pad is a project run by Impact Arts. Fab Pad supports young homeless people to sustain new tenancies. Impact Arts believes that by engaging young people in making their new environment a home there will be less chance of them becoming homeless. The SROI evaluation carried out on Feb Pad revealed that for every £1 invested by the government in support, £8.38 of social return was derived in reduced health care costs, reduced welfare benefits expenditure and reduced costs of repeat homelessness. As a result of their SROI, they have gained follow-on funding support for the programme, developed a higher profile with their main partners and funders, and have begun applying SROI to other aspects of their business as a strategic management tool.

Fresh Pastures CIC

Fresh Pastures CIC takes an innovative approach to providing milk to schools. As well as providing children with milk at school, they recognise the value of the opportunity to educate young people on healthy living, good dietary planning, environmental issues, social inclusion, and equal opportunity disability awareness. In England, Fresh Pastures (CIC) have used an SROI approach to influence commissioning criteria to include environmental, education and employment issues and as a result have been selected under a framework agreement to deliver fresh milk to schools. In a commissioning related SROI impact mapping exercise, they identified that for every £1 of contract deliverable, 59p of social return would also be derived in environmental, education and employment benefits.

 Vassall Centre Trust (VCT), Bristol

VCT is a charity led by disabled people that is transforming a former military hospital into work space units that are fully accessible for people with all forms of impairment. The organisation's mission is to remove the barriers that disabled people face, in order to empower them and enable them to work on equal terms with non-disabled people. The Trust was a recipient of funding from the Adventure Capital Fund. As part of an evaluation pilot, a social return on investment (SROI) analysis was undertaken that looked at the range of benefits accruing to staff working for the Trust itself, the businesses renting the managed workspaces, as well as the clients making use of the specialist meeting and conference facilities. The analysis carried out in 2007 demonstrated that a significant social return was being achieved with the business model. As an advocacy tool, the report still represents a key piece of evidence that proves the organisation's social return credentials, and is frequently used for accessing further funding.

 The analysis shows that the organisation is creating value for its stakeholders; in particular in terms of the benefits that accrue to disabled people. These benefits are both for those who are directly able to take advantage of the building’s accessibility (employees and volunteers) as well as for those clients and service users who benefit indirectly from the way the tenant organisations are able to work because they are renting space in the building. The social value created over 20 years is projected to be £3,760,472. When this is divided by the amount invested, a social return of 1: 5.7 is generated. This means that over 20 years for each £1 invested, £5.70 of social value is created.   

North Tyneside Art Studio, Newcastle (2008)

The North Tyneside Art Studio provides studio space and the support of professional artists for a number of people with mental health or addiction problems. Its ethos is that by encouraging the creativity, self expression, personal development and artistic enterprise of its users they will be able to attain a fuller life experience and play an active part in the cultural enrichment of their community. As part of an Arts Council funded pilot project an SROI analysis was undertaken exploring the benefits accruing to a range of the organisation’s stakeholders, including studio users, their families and carers, staff, professional practitioners and statutory agencies.

The SROI report represented a key feature of the Studio’s bid to the Northern Rock Foundation. Using it to demonstrate the value that they were creating helped secure significant funding for the next two and half years. Reflecting on their experience of taking part in the SROI study the centre manager acknowledges that the process was an important factor in helping the organisation understand its outcomes, rather than relying just on output figures to tell its story. However, work would need to be done to make the methods of data collection and analysis more user-friendly in order to truly embed the SROI model as a performance management tool that the organisation could use by itself.

The SROI ratio presented in this analysis is 1: 1.19, which suggests that for every £1.00 invested in the organisation, £1.19 of social value is created for its stakeholders in the year of that investment. For an organisation like North Tyneside Art Studio that is creating benefits for stakeholders that have value lasting beyond the year of the investment (and therefore beyond the initial intervention) the value of benefits needs to be added up for a number of subsequent years, after which the value attributable to NTAS is deemed to “drop-off”. For this study we illustrate this by estimating that the accrued value of benefits to the stakeholders lasts for at least three years. Combining the added value over these three years increases the SROI ratio to 1: 2.81, suggesting that for every £1 invested in the organization in a given year,£2.96 of social value is created.     

Barangaroo  

Barangaroo is the 22 hectare Sydney waterfront site that is to be the showcase for social and environmental sustainable redevelopment and regeneration in Australia. At the heart of the multibillion dollar development are four key sustainability goals: community well-being, carbon-neutral, water positive and zero waste. To assist the Barangaroo Delivery Authority (BDA) in their development bid evaluations, the final two consortia were required to submit social return on investment analyses of their respective sustainability offers. nef consulting advised the Barangaroo Delivery Authority on the respective analyses and contributed to the final recommendations provided by the BDA to the state government. 
  

Enterprising Coventry

Coventry City Council contracted nef consulting in the final quarter of 2008 to deliver forecast Social Return on Investment analyses on two parts of their LEGI (Local Enterprise Growth Initiative) regeneration programme. These SROI analyses helped inform the restructuring of the programme during the first quarter of 2009 as well as showing Coventry City Council the need to more accurately measure outcomes. During 2009, nef consulting continued their work with Coventry City Council to develop detailed social outcomes measurement tools, provide training to staff and to create an SROI model to embed in their monitoring and evaluation processes for on-going use by the council.        

 

 

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